United Way of Lackawanna, Wayne & Pike Job Board

The purpose of Our full service United Way is to improve the quality of life of the people of Lackawanna, Wayne & Pike Counties and surrounding communities by serving as a catalyst for community problem solving and by conducting an efficient, encompassing, volunteer fund-raising effort to positively impact the community’s most compelling social problems.

Manager of Senior Programs

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United Way of Lackawanna, Wayne & Pike is seeking a Manager of Senior Programs is responsible for the general functions of the Pennsylvania Medicare Education & Decision Insight Program (PA MEDI) as well as assist in the Retired Senior Volunteer Program (RSVP). PA MEDI is a free, unbiased counseling program designed to assist beneficiaries with Medicare. The position provides overall leadership, guidance, and direction to the PA MEDI volunteer counselors working in that Program as well as provides counseling to Medicare beneficiaries. RSVP works with individuals ages 55 and older who are looking for volunteer opportunities within Lackawanna, Luzerne and Wyoming Counties. The position will work with prospective volunteers and help identify volunteer placement as well as help with volunteer and volunteer station recruitment.  Reports directly to the Vice President of Community Impact and the President/CEO of United Way of Lackawanna, Wayne & Pike.


Manager of Senior Programs Responsibilities:

  • Provides Medicare counseling to beneficiaries as needed
  • Recruits, trains and schedules volunteers
  • Acts as a technical assistance resource for volunteer PA MEDI Counselors
  • Forms partnerships with local community organizations/agencies/providers to increase awareness about PA MEDI
  • Attends mandatory PA MEDI Trainings, webinars and meetings
  • Promotes and coordinates programs of publicity and outreach to include speakers, presentations, advertising, and educational awareness programs
  • Maintains confidentiality at all times
  • Helps the RSVP Director promote the program, identify volunteer stations, volunteer recruitments, reporting and overall general functions of the program.
  • Other duties as assigned


Required Skills:

  • Complete and successfully pass the training provided by Pennsylvania Dept of Aging on Medicare
  • Ability to work and interact with a diverse group of individuals/volunteers
  • Proven ability to work effectively in a team environment
  • Demonstrate initiative as a self-starter and ability to work independently
  • Excellent writing, speaking and organizational skills
  • Possess knowledge of the community and services available
  • Required to work nights and weekends as needed
  • May be required to travel as needed


Interested parties should send a cover letter and resumé to:

United Way of Lackawanna, Wayne & Pike

615 Jefferson Ave.

Scranton, PA 18510

Attn: Stephanie Miller


You can also email Stephanie Miller Here